Privacy Policy

Welcome to TheoryPass ("we", "our" or "us"). We are committed to protecting your privacy and the security of your personal information.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our mobile application and web service for Irish driving theory test preparation.

We use the collected information for:

• Service provision: to provide, maintain and improve our study platform
• Personalisation: to customise your learning experience and track your progress
• Authentication: to verify your identity and secure your account
• Analytics: to understand how users interact with the app and improve features
• Communication: to send important updates, notifications and study reminders (with your consent)
• Premium features: to manage subscription services and billing
• Customer support: to respond to your enquiries and provide assistance
• Security: to detect, prevent and address technical issues and fraudulent activity

Your data is stored securely using industry-standard encryption and security measures:

• Data is encrypted in transit using SSL/TLS protocols
• Passwords are hashed and never stored in plain text
• We use secure cloud infrastructure with regular security audits
• Access to personal data is restricted to authorised personnel only
• We implement regular security updates and patches

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: with trusted third-party service providers who help us operate the app (for example hosting, analytics and payment processing)
• Legal requirements: when required by law, court order or government regulations
• Protection of rights: to protect our rights, property or safety, or that of our users
• Business transfers: in connection with a merger, acquisition or sale of assets (users will be notified)

TheoryPass is intended for users aged 16 and above, the minimum age for a learner permit in Ireland. We do not knowingly collect personal information from children under 16.

If we learn that a child under 16 has given us personal information, we will take steps to delete it.

If you believe we hold information from or about a child under 16, please contact us immediately.

You have the following rights regarding your personal data:

• Access: request a copy of the personal information we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your account and personal data
• Data portability: request a copy of your data in a structured format
• Withdraw consent: opt out of marketing communications at any time
• Object to processing: object to certain types of data processing

To exercise any of these rights, contact us using the details in section 11.

We use cookies and similar tracking technologies to improve your experience:

• Essential cookies: required for authentication and app functionality
• Analytics cookies: help us understand how users interact with the app
• Preference cookies: remember your settings and preferences

You can control cookie preferences through your browser or device settings, though this may affect how the app works.

Our app may contain links to third-party services or integrate with:

• Payment processors (for premium plans)
• Analytics platforms (for app improvement)
• Authentication providers (Google Sign-In)

These third parties have their own privacy policies. We encourage you to review them, as we are not responsible for their privacy practices.

We keep your personal information only as long as needed for the purposes in this Privacy Policy, unless the law requires a longer period.

When you delete your account, we delete or anonymise your personal data within 30 days, except where we must keep it for legal or regulatory purposes.

If you have any questions, concerns or requests about this Privacy Policy or our data practices, please contact us:

• Email: privacy@theorypass.app
• App: use the "Contact Support" feature in the app settings

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors.

We will tell you about any material changes by:

• Posting the updated policy in the app
• Updating the "Last updated" date at the top of this policy
• Sending you a notification (for significant changes)

If you keep using TheoryPass after such changes, you accept the updated Privacy Policy.

For users in the European Economic Area (EEA), including Ireland, we comply with the General Data Protection Regulation (GDPR):

• Legal basis: we process your data based on consent, contract performance or legitimate interests
• Data controller: TheoryPass is the data controller for your personal information
• Data Protection Officer: contact us at dpo@theorypass.app for data protection enquiries
• Supervisory authority: you have the right to lodge a complaint with the Irish Data Protection Commission

Your information may be transferred to and processed in countries other than Ireland.

We make sure such transfers comply with data protection law and use appropriate safeguards, such as standard contractual clauses approved by the European Commission.

By using TheoryPass, you consent to the collection, use and sharing of your information as described in this Privacy Policy.

If you do not agree with this policy, please do not use our app.